Carrier-facing property claims support
Technical claim documentation from first assignment through resolution support.
Theo Claims coordinates expert resources, field assessments, estimate review, large loss support, and CAT response services for carriers, TPAs, underwriters, and legal teams.
About Theo
Built from field experience and claim discipline.
Theo Claims was built from hands-on property claim experience and a practical understanding of what happens in the field. Strong claim support depends on clear facts, sound judgment, timely documentation, and respect for the conditions observed at the loss location.
The company focuses on the groundwork that helps claim files move: documenting damage, identifying what still needs to be confirmed, coordinating the right technical resources, and preparing information in a format claim handlers can use.
For carriers and TPAs, Theo Claims is designed to provide organized, responsive support when a file needs technical review, field coordination, estimate analysis, or clearer documentation. The goal is to help claim teams maintain file control, understand open issues, and receive work product that is useful, timely, and carrier-ready.
Team Standards
Selective by design.
Theo is not built around volume alone. The company is being built around professionals who understand the field work behind the file and the documentation standards carriers expect.
Field Judgment
Theo values professionals who know how losses look in the real world, not only on paper. The right claim professional understands damage, access, repair sequencing, documentation gaps, and when expert review is needed.
Documentation Quality
Reports, photos, estimates, and summaries must be clear, organized, and useful to the claim team. Theo emphasizes facts, support, pending items, and next actions.
Professional Discipline
Theo works with resources who communicate responsibly, meet deadlines, follow instructions, respect authority boundaries, and understand the importance of carrier-ready work product.
Claims Services Platform
Built around the way carrier claim files actually move.
Theo combines field experience, expert coordination, organized reporting, and disciplined file tracking for the audiences and workflows common to complex property claims.
Who We Serve
Insurance carriers, TPAs, underwriters, legal teams, large loss units, CAT teams, and claim executives.
View audiences 02How We Work
Intake, file review, assignment coordination, documentation control, QA, status updates, and carrier-ready reporting.
View process 03Reports & Deliverables
Assignment acknowledgments, field summaries, estimate review memos, expert status reports, chronologies, and final packages.
View deliverablesServices
Property claim consulting built for carrier workflows.
Theo supports the technical, factual, and documentation side of property claims. Service pages provide more detail for claim teams that need expert coordination, field support, estimate review, large loss support, or claim administration readiness.
Operating Standards
Clear communication, strong documentation, and controlled authority.
Communication
Assignment acknowledgment within 24 hours of claim receipt, documented status updates, clearly identified pending items, confirmation of required next steps, and prompt escalation of high-exposure, time-sensitive, or technically complex issues.
Documentation
Facts of loss, damage description, photos, estimate comparison, repair scope analysis, expert findings, subrogation considerations, and next steps.
Quality Control
Report review for accuracy, attachment checks, causation support, estimate reconciliation, and confirmation that legal, policy, acceptance, or denial conclusions are excluded.
Ready to submit an assignment?
Use the assignment intake page to provide claim details, requested service, special instructions, and supporting documents.
Submit Assignment